Shipping & Delivery Policy

At Bhoogol International, we are committed to delivering high-quality herbal and cosmetic products in a timely and secure manner. Please read our Shipping & Delivery Policy to understand our process, estimated timelines, and shipping terms.

Shipping Locations

• We currently ship across India and to select international destinations.
• For international shipping, availability and charges vary based on location. Please contact us for details.

Processing Time

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

Estimated Delivery Time

• Domestic Orders (India):
  ✅ Metro cities: 3-5 business days
  ✅ Other cities & rural areas: 5-7 business days
• International Orders:
  ✅ Estimated delivery: 7-15 business days (varies by country and customs processing)

Note: Delivery times may be affected by unforeseen circumstances such as weather conditions, government restrictions, or carrier delays.

Shipping Charges

• Domestic Orders:
  ✅ Free shipping on orders above ₹599
  ✅ A standard shipping charge of ₹69  applies to orders below the free shipping threshold
• International Orders:
  ✅ Shipping charges vary based on location, order weight, and courier service

Shipping charges (if applicable) will be displayed at checkout before final payment.

Tracking Your Order

• Once your order is shipped, you will receive an email or SMS with a tracking number and link.
• You can track your order status on our website or the courier’s tracking portal.

Delivery Attempts & Non-Delivery

• Our delivery partners will make up to 2-3 attempts to deliver your order.
• If the package remains undelivered due to incorrect address, recipient unavailability, or refusal to accept, it will be returned to us.
• In case of non-delivery due to customer error, re-shipping charges may apply.

International Shipping & Customs

• International shipments may be subject to custom duties & taxes imposed by the destination country.
• These charges are the customer’s responsibility and may be payable at the time of delivery.
• Bhoogol International is not responsible for customs delays or charges.

Damaged or Missing Items

• If you receive a damaged or missing product, please notify us within 48 hours of delivery with clear images/videos.
• We will verify and arrange a replacement or refund as per our policies.

Contact Us for Shipping Support

For any questions regarding shipping, tracking, or delivery, reach out to us at:

📧 Email: bhoogolinternational@gmail.com

📞 Phone: +91-7690993636